This guide will walk you through the process of building an estimate for a customer in your system.
Step 1:
Start by locating your opportunity on your dashboard and click on 'follow-up'.
Step 2:
Scroll down to the 'offer' section and click on 'CNH parts and service'.
Step 3:
You can now search for the part you need by its number.
You can search for parts multiple ways:
Logo: Click on the logo to the left to change to the appropriate parts catalog such as Case IH Ag, Case Construction, Kobelco, NH Ag, NH Construction, Miller, and Flexi-CoilCatalog: Search by machine, model, or serial number
Assembly: Search by function (e.g. Operator's Platform/Cab) then select photo and choose your part
Parts: A list of parts pertaining to the selected Assembly
Step 4:
For this guide, we will search for a safety belt. Click 'search'.
Step 5:
Look for the specific part needed for the customer.
Step 6:
Once you've identified the part, select it.
Step 7:
The selected part will now appear in your estimate. Determine the recommendation for the customer. In this case, we will select 'parts and labor'.
Step 8:
Click 'save'.
Step 9:
Click on 'quick estimate'.
Step 10:
Click 'create estimate'.
Step 11:
You will now see a sample estimate that includes the parts price, labor cost, and the total cost the customer can expect to pay. Click on 'summary report'.
Step 12:
Click 'copy link'.
Step 13:
Send the link to the customer for final approval. The system will record their response.
NOTE: You can also make the selections for the customer if you are with them while going through the estimate. You simply click "Approved" or "Not Approved" accordingly.
Step 14:
Once the client's decision has been made, click 'save'.
Step 15:
Your estimate is now stored in ActivateOS. Once you have completed your estimate, click on 'save and close'.
Congratulations! You have created and completed your estimate.