Co-Equipment Management in Action
Discover how ActivateOS empowers fleet owners, dealers, rental companies, and OEMs to collaborate more effectively.
Dealers
Roles
- Director/VP of Product Support
- Director/VP of Sales
- Sales Manager
- Service Manager
- Technician
- Product Support Representative
- Fleet Advisor/Condition Monitoring Analyst
- Service Writer
- Used Equipment Manager
- Chief Digitial Officer
- VP of Product Support
Transform Customer Relationships.
Dealers use Activate OS to expand their customer relationships beyond equipment sales.
Pain Points
How they use ActivateOS to solve pain points
Increasing visibility and proactively addressing potential service issues
Sync with customer production schedules for timely service
Strength communication for better customer relationships
OEMs
Roles
- Director/VP of Product Support
- Director/VP of Sales
- Chief Digital Officer
Enhance Customer After Purchase Experience and Brand connectivity.
OEMs partner with Activate OS to improve dealer networks and enhance post-sale experiences
Pain Points
How they use ActivateOS to solve pain points
Streamlining communication with operators
Identifying previously undetectable issues for proactive solutions
Rental Companies
Roles
- Service Writers
- Sales Managers
- Used Equipment Managers
- Chief Digital Officer
- VP of Product Support
Enhancing Equipment Rental.
Rental companies use ActivateOS to provide equipment management services for rented and owned machines.
Pain Points
How they use ActivateOS to solve pain points
Gain visibility into equipment operation and proactively address issues
React in real time to equipment needs for quicker turnaround
Embed in customer workflows and enhance customer experience
Small Fleet Owner
Roles
- Owner/CEO
- Technician
- (Sometimes) Equipment Manager
Streamlining Small Fleet Management.
Activate OS supports small fleet owners in managing multi-brand fleets more efficiently. Use one system to manage both sides of your equipment: production scheduling and maintenance
Pain Points
How they use ActivateOS to solve pain points
Simplify communication with dealers and vendors
Manage mixed fleets from a single hub
Use data for predictive maintenance and issue prevention
Large Fleet Owner
Roles
- Regional Equipment Manager
- Director of Equipment Operations/Equipment Manager
- Technician
- Owner/CEO
- Chief Digital Officer
Efficient Management for Larger Fleets
Activate OS enables medium-large fleet owners streamline multi-brand, multi-site fleet management
Pain Points
How they use ActivateOS to solve pain points
Centralizing equipment management for smoother communication
Aligning in-house teams for better coordination
Use Cases
OEM + DEALER > INSPECTION PROGRAM
CNH Industrial
7
Customized
Workflows
7
Connected
Integrations
Integration Stack
Modules
Workflows
Dealer Control Panel + Inspections
- Integrated existing systems that helped CNH in digitizing and streamlining the inspection process
- Delivered a closed-loop process from inspection to service delivery
- Transformed inspections from a "check-the-box" activity to revenue generating and customer loyalty-building opportunities
Repairs + Service
- Accelerated revenue growth of the parts and service sales department
Commerce
- Enabled equipment visibility and seamless communication between dealers and their customers
Value
- Over $200 million in parts and service opportunities were generated within the last 24 months
- More than $100 million in incremental parts and service sales closed within the last 24 months, with an average sales conversion rate of greater than 60% over the last 12 months
FLEET OWNER > EQUIPMENT MANAGEMENT
Rummel Construction
7
Customized
Workflows
3
Connected
Integrations
Integration Stack
Modules
Workflows
- Centralized all equipment information
- Enabled technicians to address equipment needs quickly and efficiently
- Captured issues, minimized downtime and enabled preventative maintenance
- Delivered the right assets to the right place at the right time
Value
- Digitized the equipment management function and integrate disconnected tools and data silos
- Linked job sites with off-site management to improve communication and quickly resolve issues
- Reduced the time taken to ship parts and complete repair jobs
- Enabled proactive equipment health checks between shifts to minimize delays
DEALER + FLEET OWNER > CO-EQUIPMENT MANAGEMENT
Carter Machinery
4
Customized
Workflows
6
Connected
Integrations
Integration Stack
Modules
Workflows
- Enabled real-time visibility into customer's equipment management needs and provided immediate assistance
- Reduced the time to repair equipment and minimized downtime
- Implemented preventative maintenance, captured issues and provided speedy resolution
- Got the right assets to the right place at the right time
Value
Enabled Carter to establish a co-equipment management contract and partnership with HRCP, the design-build prime contractor for the $3.8bn Hampton Roads Bridge-Tunnel (HRBT) Expansion Project – the largest transportation infrastructure project in Virginia’s history.
Provided a custom-built OS to roll out its co-equipment management solution and services and help them stand out in a cluttered marketplace.
- Improved coverage, enhanced engagement and lowered customer costs
- Increased Carter’s parts and service business revenue
- Monetized Carter’s equipment management services