Provider OS

Real-time visibility for customer equipment

Provider OS enables you to co-manage your customer owned equipment with virtual fleet management capabilities and full visibility. Roll out your white labeled fleet management software to your customers.

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Provider OS

The equipment management OS

Equipment workflow, technology and data to enable providers to co-manage equipment with their customers.

Keep everyone on the same page

Whether you have a team of 2 or 200, Provider OS keeps everyone on the same page and in the loop.

Streamline field to office communication
Synchronize equipment management, production and operations
Job site operations run more smoothly
Get better service out of 3rd party providers

Keep customer equipment up and running

Deliver faster, higher quality service on your customer's equipment
Respond quickly to customer requests with quotes and estimates
Be better at delivering services on equipment under service contracts
Give real-time technical advice and recommendations

Drive Revenue, Profits and Customer Loyalty Through the Roof

Maximize utilization on owned and rented assets
Catch small issues before they turn into costly problems
Reduce fueling costs
Avoid lost production time
Minimize costly safety incidents
Increase fleet's residual value

Solutions

Embed Yourself in Your Customers' Equipment Workflows & Deliver Unmatched Value and Service

Address Customer Equipment Issues in Real-Time

Enhance customer service by responding to equipment issues in real-time, assigning tasks to technicians, monitoring third-party assignments, accessing full issue context, and obtaining visual evidence from the field.

Streamline Customer Equipment Maintenance

Efficiently manage customer assets by viewing upcoming maintenance events, assigning them to technicians, and receiving alerts for overdue maintenance tasks.

Inspection Management For You And Your Customers

Streamline inspection management for you and your customers in one platform, with mobile access, integration of results from any app, multimedia insights, and a library of specific forms for all occasions.

Deliver The Best Customer Service

Optimize service and maintenance task management for customers, track progress, update on service jobs, and synchronize with your business's work order management system.

Track Opportunities And Grow Your Business

Efficiently create and track parts and service opportunities, synchronize them with your CRM or business system, and maintain clear communication with customers regarding these opportunities.

Build Insightful, Actionable Reports

Gain insights with actionable reports on customer fleet management, track your performance in assisting customers, and monitor how customer requests are converting into revenue.

Integrations

Get more value from your existing tools

Fast, simple self-serve integrations via the Activate Integration Hub. Connect telematics, business systems, point solutions, apps, commerce platforms and many more.